Contact Information:  For any questions or concerns regarding our return policy, please reach out to us at:

Eligibility for Returns : Items must be returned within 30 days of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Proof of purchase is required.

Non-Returnable Items : Certain items are non-returnable, including:

  • Gift cards
  • Downloadable software products

Return Process : To initiate a return, please contact us via email or phone. We will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on where to send your package. Please include the RMA number with your return.

Refunds :  Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain amount of days.

Exchanges : We only replace items if they are defective or damaged. If you need to exchange an item for the same item, contact us at
Service@evregiment.com or +1(800) 403-4308.

Shipping Costs : You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Late or Missing Refunds : If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at
Service@evregiment.com or +1(800) 403-4308.

Policy Updates : We reserve the right to update or modify this Return Policy at any time. Any changes will be posted on this page.