EV Regiment Retail & Sales Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS (“Terms”) CAREFULLY, BECAUSE THEY CREATE A BINDING AGREEMENT BETWEEN YOU (“you” or “User”) AND EV REGIMENT (“we,” “us,” or “our”), AND THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. BY PURCHASING PRODUCTS FROM EV REGIMENT, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE WITH THESE TERMS, YOU WILL NOT BE PERMITTED TO COMPLETE ANY PURCHASES FROM EV REGIMENT.

THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE AND A WAIVER OF CLASS ACTION RIGHTS IN SECTION 21. THE TERMS AND CONDITIONS IN SECTION 21 AFFECT YOUR RIGHTS REGARDING RESOLVING DISPUTES WITH EV REGIMENT. PLEASE REVIEW IT CAREFULLY.

EV Regiment offers Electric Vehicle charging and Golf Cart battery system solutions for home and business users, including hardware and online support services through various charging Original Equipment Manufacturers (OEMs). These Terms govern the purchase and sale of products directly from EV Regiment.

  1. Definitions

1.1. “You” and “your” refer to you, the purchaser of products from EV Regiment.

1.2. “We,” “us,” and “our” refer to EV Regiment.

  1. Sales and Refund Terms

These Terms govern the purchase and sale of products from EV Regiment through our website at www.EVRegiment.com (the “Website”) and any other direct sales methods.

  1. Terms of Use

Use of embedded software within hardware you purchase, EV Regiment’s online support and service through various charging OEMs, the EV Regiment website, or EV Regiment’s mobile application are governed by the Terms of Use at evregiment.com as they may be amended from time to time.

  1. Orders

4.1. By placing an order through our website, you agree that your order is an offer to buy under these Terms. All orders must be accepted by us or we will not be obligated to sell the products to you. We may choose not to accept any orders in our sole discretion.

4.2. After receiving your order, we will send you a confirmation email with your order number and details of the items you have ordered. Acceptance of your order will not take place unless and until you have received your order confirmation email.

4.3. If an ordered product is unavailable or out of stock, we will inform you by email and will refund any payment for the product if it was already charged to you.

4.4. We reserve the right to cancel any orders arising from pricing or typographical errors.

4.5. EV Regiment is not responsible for minor differences or inaccuracies between the products and how they appear on the Website and the products you receive, including but not limited to differences caused by display issues on your browser or computer.

  1. Purchase and Sale of Products

Once EV Regiment accepts your order, your purchase of the ordered products will be complete, and EV Regiment agrees to sell you the products listed in your order.

  1. Pricing and Payment

6.1. The price listed on the Website at the time you submit an order is the price you will pay. Prices do not include taxes or shipping costs, which are shown as separate line items on your order and confirmation email. Payment is required at the time your order is accepted. We accept credit or debit cards, PayPal, checks, or bank transfers.

6.2. All prices posted on the Website are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed.

6.3. You represent and warrant that (i) the payment information you supply is true, correct, and complete, (ii) you are duly authorized to use such payment method, (iii) charges incurred by you will be honored by your payment card issuer or payment service provider, and (iv) you will pay charges incurred by you, including all shipping and handling charges and applicable taxes.

  1. Delivery and Shipment

7.1. We will arrange for the ordered products to be shipped to you via a carrier as indicated on the Website. The risk of loss and title for ordered products pass to you once we deliver them to the carrier.

7.2. EV Regiment estimates that shipments within the continental United States will occur within seven (7) business days after receipt of payment. Shipments to Hawaii, Alaska, Puerto Rico, and other U.S. territories may take longer. This delivery period is an estimate and not a firm deadline. EV Regiment is not liable for reasonable delays beyond the estimated delivery date subject to applicable law.

7.3. If the packaging has been opened upon receipt, please contact EV Regiment immediately for further instructions.

7.4. If EV Regiment fails to deliver the ordered product within thirty (30) days after payment, you may terminate the purchase and obtain a refund.

  1. Intellectual Property Rights

The products you order from EV Regiment, including but not limited to devices, technologies, designs, and trademarks, are protected by intellectual property laws. EV Regiment and its licensors own the relevant intellectual property rights.

  1. Warranty

The products you order are protected by the limited manufacturer’s warranty. Please refer to the product’s OEM warranty for warranty repair, replacement service, or refund if the products are defective. Proof of purchase is required for returns.

  1. Refunds

If EV Regiment provides a refund under warranty, it will be issued within thirty (30) days after receiving the returned product. If you are not satisfied with the product for any other reason, you may return it within thirty (30) days of receipt for a refund, provided that:

You pay for return shipping.

The product is unused and in the same condition as received.

The product is returned in its original packaging.

You provide proof of purchase.

You contact us for an RMA number and return instructions.

  1. Disclaimer of Warranties

EXCEPT AS WARRANTED IN THE LIMITED WARRANTY, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EV REGIMENT PROVIDES THE PRODUCTS “AS IS,” AND DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

  1. Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL EV REGIMENT OR ITS SUPPLIERS BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EV REGIMENT’S LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT.

  1. Activation of Devices and Charging Points

13.1. You agree to register purchased devices through the OEM’s website or application and use the charging point in accordance with the OEM’s instructions.

13.2. EV Regiment may withdraw or block access to a charging point if service fees are unpaid, if you are insolvent, or if there is improper use of the service.

13.3. You agree to inform EV Regiment of any damage, defect, or malfunction in the charging point immediately.

  1. Children

You must be 18 years or older to purchase products from EV Regiment. Our products are not intended for children.

  1. Geographic Restrictions

EV Regiment is based in the United States and sells products only to persons located in the United States for shipment within the United States.

  1. Privacy and Security

Our privacy and security practices are described in our Privacy Policy at evregiment.com. Payment information you provide is protected using Transport Layer Security (TLS).

  1. Force Majeure

We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or internet outages.

  1. Written Communications

You agree that most communications with EV Regiment will be electronic. Notices and information will be provided via email or displayed on our website.

  1. Applicable Law

These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles.

  1. Support
For assistance, contact EV Regiment customer service via email at service@evregiment.com or postal mail at 3380 La Sierra Ave Suite 104-172 Riverside, CA 92503-5271. You can also reach us by phone at +1(800) 403-4308.
  1. Dispute Resolution

ANY DISPUTES ARISING OUT OF THESE TERMS OR THE PURCHASE OF PRODUCTS FROM EV REGIMENT SHALL BE SETTLED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION IN RIVERSIDE, CALIFORNIA. YOU WAIVE ANY RIGHTS TO CLASS ARBITRATION.

  1. Amendments

EV Regiment may amend these Terms by posting a new version on the Website. The version in force at the time of your order applies to that purchase.

  1. Miscellaneous

These Terms constitute the entire agreement between EV Regiment and you, superseding all prior agreements. No amendments shall be effective unless in writing and signed by both parties. If any provision is deemed invalid, the remaining provisions remain in effect. Headings are for convenience only and do not affect interpretation. EV Regiment may assign its rights and obligations under these Terms without notice to you.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright

The content of this site, including text and graphics, is copyrighted as a collective work under the United States and other copyright laws, and is the property of EV Regiment. You may copy and print portions of this site for placing an order or purchasing products. Any other use is prohibited without EV Regiment’s permission.

Trademarks

All trademarks, service marks, and trade names used in connection with EV Regiment’s products and services are the property of EV Regiment or their respective owners. Unauthorized use of any trademark or service mark is prohibited.